Frequently Asked Questions

1. Do I need to ride the motorbike myself?

No. Most of our guests ride comfortably as passengers behind our experienced, licensed local drivers. This allows you to relax, take photos, and fully enjoy Hanoi without worrying about traffic.

If you have a valid motorcycle license and would like to ride yourself, please contact us before booking to discuss the available options.

2. Are your tours safe?

Absolutely. Safety is our highest priority.

Our professional drivers:

  • Are fully licensed
  • Have years of experience riding in Hanoi
  • Wear helmets at all times
  • Drive carefully and responsibly
  • Receive ongoing safety training

We also provide:

  • High-quality helmets
  • Rain ponchos
  • Insurance
  • First aid kit

3. Should I book in advance?

Yes.

We recommend booking as early as possible, especially during:

  • September – April
  • Christmas
  • New Year
  • Tet Holiday
  • Weekends

Many tours sell out several days in advance.

4. What should I wear?

We recommend:

  • Comfortable clothes
  • Closed-toe shoes
  • Sunglasses
  • Sunscreen
  • Camera

In winter (December–February), bring a light jacket.

5. What happens if it rains?

Our tours operate rain or shine.

We provide:

  • Free rain ponchos
  • Waterproof protection for your belongings

Many guests say rainy Hanoi is one of the most beautiful experiences.

6. What is included in the tour price?

Depending on the tour, prices generally include:

  • Hotel pickup and drop-off
  • Experienced local guide
  • Licensed driver
  • Motorbike, Vespa, Jeep or Bicycle
  • Helmet
  • Rain poncho
  • Entrance fees
  • Food tasting or meals (where applicable)
  • Drinks
  • Travel insurance

Please check each tour page for exact inclusions.

7. Can children join the tours?

Yes.

Our tours are family-friendly.

We can provide:

  • Smaller helmets
  • Comfortable seating
  • Child-friendly itineraries

Please tell us your child’s age when booking.

8. Are your tours suitable for seniors?

Yes.

Many of our guests are between 60 and 85 years old.

Our experienced drivers ensure a smooth and comfortable ride with frequent stops for sightseeing and rest.

9. Can vegetarians or vegans join your food tours?

Absolutely.

We can accommodate:

  • Vegetarian
  • No seafood
  • No pork

Please let us know your dietary requirements when booking.

10. What if I have food allergies?

Please inform us in advance.

Our guides will work with local restaurants to prepare suitable alternatives whenever possible.

11. Do you offer private tours?

Yes.

Private tours are available every day and can be customized to your interests, schedule, and preferred pickup time.

12. Where do your tours start?

We offer free pickup from hotels located in Hanoi’s Old Quarter.

If you’re staying outside the Old Quarter, we’ll arrange a convenient meeting point.

13. How long are the tours?

We offer several options:

  • 2.5-hour highlights tours
  • 4-hour city tours
  • 4.5-hour food tours
  • Half-day countryside tours
  • Full-day adventures

Each tour page lists the exact duration.

14. Are your tours suitable for solo travelers?

Yes.

Solo travelers are welcome every day.

You can join a small group or book a private experience.

15. How many people are in each group?

Most group tours have small groups to provide a more personal experience.

Private tours are available for couples, families, and larger groups.

16. What makes Asia Motorbike Adventures different?

We focus on authentic local experiences.

Instead of only visiting famous attractions, we also explore:

  • Hidden alleys
  • Local markets
  • Historic neighborhoods
  • Family-run cafés
  • Street food vendors
  • Local communities

Our experienced local guides share stories about Hanoi’s history, culture, and daily life that most visitors never discover.

17. Do you visit Train Street?

Many of our city tours include Train Street when access is permitted by local authorities.

Because access regulations occasionally change for safety reasons, we cannot guarantee train schedules or entry every day.

18. Can I customize my itinerary?

Yes.

Private tours can be tailored to include:

  • Hidden cafés
  • Photography stops
  • Street food
  • Historical sites
  • Shopping
  • Train Street (when accessible)
  • Local neighborhoods

19. What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • Cash (VND)
  • USD
  • EUR
  • GBP
  • AUD

Please contact us if you prefer another payment method.

20. What is your cancellation policy?

You can cancel free of charge up to 24 hours before your scheduled tour. Cancellations made within 24 hours may be subject to charges. Please contact us as soon as possible if your plans change.

21. Do you provide hotel pickup?

Yes.

Free pickup and drop-off are available for hotels in Hanoi Old Quarter.

If you’re staying elsewhere, we’ll arrange the most convenient meeting point.

22. Which vehicle should I choose?

We offer several ways to explore Hanoi:

  • Motorbike Tours – The most authentic local experience.
  • Vespa Tours – Stylish and comfortable.
  • Vietnam Army Jeep Tours – Open-air sightseeing with excellent visibility.
  • Bicycle Tours – Relaxed and eco-friendly.

Each offers a unique perspective on the city.

23. Is travel insurance included?

Yes.

All guests are covered by our basic travel insurance during the tour.

24. Can I bring luggage?

Small backpacks are welcome.

If you have larger luggage, please contact us before your tour so we can help arrange storage.

25. Why should I book directly?

Booking directly gives you:

  • Best available prices
  • Direct communication with our team
  • Flexible support
  • Fast confirmations
  • Easy itinerary customization
  • No third-party booking fees